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Job Ref.: 4032

Job Title: Technical Sales Specialist

Role: Sales

Industry: Sales and Marketing

Location: Michigan

Town / City: Eastern Michigan (live in the territory and office from home)

Job Type: Permanent full-time

Job description:

Producer of tool steels for plastic molds, die cast dies, forging dies and other tooling applications. 
The Technical Sales Specialist will be tasked with growing sales and providing world-class customer service. Responsibilities include identifying, developing, and growing sales to new customers while broadening and deepening relationships with existing accounts.
Applicants must have sales experience and demonstrate technical interests, skills and abilities.  Knowledge of and experience with tool steel is required.
*           Grow sales by identifying and calling on new sales targets, understanding those customers' challenges, and selling product and solutions that meet their needs.
*           Grow market share with existing customers by better understanding their needs and offering compelling and differentiated value.
*           Create sales plans and manage activity accordingly with the General Manager to achieve sales goals.
*           Stay abreast of competitive developments, feed marketing information back to executives and develop action plans that address the evolving business landscape.
*           Work with inside sales staff to quickly respond to customer inquiries, orders, and other requests for information and service and ensure that product ships on time.
*           Provide technical support to customers for projects, quality claims, and commercial discussions.
*           Collaborate with operations, inside sales, executives, and other ESS Group companies to solve company challenges and seize selling opportunities.
*           Support the marketing of new products and technologies.
*           Cross-train with other sales team members, both inside and outside.
Job Skills:
*           Communication: must have strong verbal and written communication skills.
*           Must be able to read and understand blueprints.
*           Must have strong math skills.
*           Must be able to build and develop relationships with new and existing customers.
*           Must be able to multi-task and move the ball forward on priorities at once.
*           Able to solve problems in a timely manner and implement solutions.
*           Self-starter. Capable of working autonomously with limited guidance.
*           High school diploma required.
*           3+ years of sales experience required.
*           3+ years of manufacturing or equivalent technical experience.
*           Two-year (or more) college preferred.

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