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Job Ref.: 4109

Job Title: Customer Service Manager

Role: Management

Relocation Available: No

Industry: Manufacturing

Location: North Carolina

Town / City: Durham

Job Type: Permanent full-time

Job description:

High-energy, industrial design, manufacturing, distribution and sales company looking for a Customer Service Manager / Production Coordinator to handle customer communications and interaction with production in a light manufacturing environment. 
Custom, high quality niche products produced in a light manufacturing environment.  Customer communication is key along with the ability to translate that communication to production. 
The ability to wear many hats, perform a variety of functions, multi-task, be a strong representative of the company on the phone, work with your hands on the factory floor and perform a variety of tasks with a consistent high attention to detail are critical success factors for this role.
* Strong desire to develop a career with a fast-growing company
* Active and high energy personality
* Positive attitude
* Excellent communication skills
* Hands on skills for making things in a factory environment
* Strong computer skills
* Problem solving
* Great organizational skills
* College education preferred

Bottom Line Requirements:

1.  2+ years of experience interacting with customers including phone, email, and chat.
2.  2+ years of hands experience in a light manufacturing environment or the ability to work well with light manufacturing duties.
3.  Local.

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