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Job Ref.: 5859

Job Title: Business Process & Market Development Manager

Role: Sales

Industry: Sales and Marketing

Location: Massachusetts

Town / City: Danvers

Job Type: Permanent full-time

Job description:

Company is seeking an experienced Business Process & Market Development Manager to help the leadership team coordinate high-level strategy and work deeply within the sales and marketing organizations to achieve aggressive sales and velocity goals. The ideal candidate will have a strong background in CRM, e-Commerce, sales, marketing, channel management and innovation ideally with industry experience in the semiconductor, life sciences/filtration and industrial markets.
 
 
Duties and Responsibilities Include:
 
  • In charge of the design and implementation of the CRM system, with lead generation and ensure lead follow-up
  • Rolling out a CRM philosophy to help the sales team, not weigh them down
  • In charge of e-Commerce and related platforms
  • Designing and deploying marketing campaigns to secure a customer base in new markets
  • Deploying smart business processes allowing for growth without stressing the organization
  • Analyze current pricing and develop strategies to grow top line sales, gross margin percentage and net income
  • Introduce new technology to improve velocity, ability to provide value to customers faster than competition
  • Identifying sales and services that would appeal to new clients
  • Managing company and client expectations
  • Reviewing timeframes and budgets
  • Creating sales pitches
  • Executing sales objectives
  • Managing client accounts and sub-distributors
  • Negotiating sales contracts
  • Preparing sales contracts; following company rules and guidelines
  • Building trust and long-term relationships with clients/customers
  • Managing records of sales, revenue, and other important data
  • Making professional decisions in a fast-paced environment
  • Cultivating positive interactions and relationships with sales representatives, team leaders and managers, and executives to evaluate sales strategy and results
  • Motivating team members to exceed expected goals
  • Developing ways to improve the customer experience and build brand loyalty
  • Researching the current market/ industry trends  and develop new markets
 
Competencies:
  • Sales Leadership – Lead sales and marketing initiatives and the team to increase revenue and profit while building sustainable market share.
  • Product Management Acumen – Understands customer needs, product requirements and engineering implications of decisions to create solutions; displays orientation to profitability; aligns people and work with goals.
  • Business Acumen – Understands business implications of decisions; displays orientation to profitability; aligns people and work with strategic goals.
  • Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason and intuition as needed.
  • Social Intelligence – The ability to get results from those around you in a non-abrasive way
  • Strategic Thinking – Develops strategies to achieve organizational goals; adapts strategy to changing conditions.
  • Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
  • Planning/Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
  • Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

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