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Job Ref.: 5154

Job Title: Regional Operations Executive – Hospital

Role: Accounting / Finance / Billing / Collections

Relocation Available: No

Industry: Healthcare

Location: Illinois

Town / City: Chicago

Job Type: Permanent full-time

Job description:

Position Summary: Primarily responsible for sales, marketing, development and operational efforts for the specified geographical area/market.
General Purpose: Client relations; problem resolution; critical thinking; operations; marketing; management; relationship building
Essential Duties and Responsibilities:
Develop marketing plans designed to drive client development and generate revenue growth
Follows direction set by President/CEO and Board of Directors
Collects and tracks all competitive information relevant to companies viewed as competitors
Negotiate contract terms and successfully close business agreements
Assist with development of new services
Cultivate, maintain and enhance client relationships whenever possible
Develop new clients and manage accounts of existing clients
Create new ideas and offer suggestions to enhance the quality of work and service offerings to clients
Inform upper management of significant issues concerning clients and/or competitors
Promote positive public relations
Interview, hire, train, audit and review team members
Lead, supervise, motivate and monitor team members to ensure compliance with policies, procedures and standards
Establish and maintain departmental policies and procedures
Perform audits of analysts and department inventory on a regular basis for quality improvement and training purposes
Develop and maintain departmental workflow, integrating and client systems, to maximize efficiency and results
Build strong, lasting relationships with clients, payors and personnel
Attend client, department and company meetings
Comply with federal and state laws, company policies and procedures
Other duties as deemed necessary
Essential Skills and Experience:
Minimum 8-years relevant and progressively responsible work experience with at least five years in a senior management role in sales and marketing
High school diploma or equivalent
Moderate computer proficiency including advanced knowledge of Microsoft Word, Excel and Outlook
Mathematical skills: ability to calculate rates using addition, subtraction, multiplication and division
Ability to read and interpret an extensive variety of documents such as contracts, claims, instructions, policies and procedures in written (in English) and diagram form
Ability to write routine correspondence (in English)
Ability to define problems, collect data, establish facts and draw valid conclusions
Strong customer service orientation
Excellent writing, communication and presentation skills; ability to successfully interact across functions and with all levels of an organization
Strong negotiating skills
Team builder working with people to achieve results and lead by example
Adaptable and able to organize and lead teams and projects with participants from a variety of backgrounds and work groups
Entrepreneurial spirit, must appreciate and enjoy the challenges of building a growing business in a changing and competitive industry
Strong team player
Commitment to company values

Bottom Line Requirements:

1.  8+ years of hospital revenue cycle experience with at least 5 years in a senior management role in sales and marketing.

2.  Bachelor’s degree.

3.  Strong negotiating skills.

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