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Job Ref.: 3624

Job Title: Server Systems Administrator

Role: Information Technology

Industry: I.T.

Location: Tennessee

Town / City: Collierville

Job Type: Permanent full-time

Job description:

SUMMARY:  Monitors and troubleshoots server hardware, software and peripheral devices.  This includes the configuration, maintenance, and availability of the server infrastructure used by the organization; administration of the enterprise infrastructure monitoring application; proactive review of operational logs to identify service issues. This position will specialize in one or more critical services: virtualization, domain architecture/group policies, storage/replication/data recovery, and windows/open systems.  Must primarily perform work requiring advanced learning or work that is original and creative.  Also, must consistently exercise independent choice and judgment or perform work requiring invention, imagination or talent in a recognized field of artistic endeavor 50% or more of the time.
Administer Active Directory, Group Policy, DNS and File Permissions in a 2003/2008 domain.
Maintains server OS patches and upgrades, including virtualized environment.
Maintain and audit the locations software packages using Microsoft SCCM Server.
Maintain and administer Citrix environment.
Monitors and maintains email systems, virtualized environment and storage.
Monitors the compliance to the enterprise's security policies.
Writes documentation manuals and procedure manuals and keeps track of updates to these documents.
Investigates user problems, identifies their source, determine possible solutions, tests and implements solutions.
Installs, configures, and maintain personal computers, file servers, and other related equipment, devices, and systems; adds or upgrades and configures disk drives, printers, and related equipment.
Provides support by responding to network problems issued from the Help Desk.
Ensure server Disaster Recovery replication processes are met.
Reliable and regular attendance is expected.
EDUCATION and/or EXPERIENCE:  Four year college degree in Computer Science or related engineering field desired.  Two-year technical degree - MSCE certified and five to eight years network experience required.
Solid working knowledge of TCP/IP, DNS, OSI, Point to Point Protocol (PPP), Windows Server 2003 / 2008.
Ability to document complex technical issues effectively summarizing issues for a range of technical and business management.
Prior experience with large to very large corporate computing environments to include multiple site locations.
Good communication skills.
Good customer service skills.
Good problem solving skills.
Ability to set priorities and work on multiple tasks.
Ability to work both independently and as a team member.

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